Spa Receptionist - Guest Experience Specialist

The role

4 Shifts per week

Shift times: 6.30am-2pm & 1pm-8.30pm

We have a superb opportunity for a Spa Receptionist to join our fabulous friendly team.

As Spa Receptionist you will be on your feet! Your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day to day spa reception duties including spa cleaning.

You will have a friendly and outgoing personality and a passion for service excellence. Knowledge of spa reservation systems would be a distinct advantage, although not essential as full training will be given.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy & own transport is a MUST!

Who we are

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

What's in it for you Discounts

• Discounted room rates for all Crew, across all Harbour Hotels
• Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
• Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Full use of all the Gym & Spa Facilities
• 30 minute Complimentary Treatment every month.
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits

• Meal available whilst on duty
• Sophisticated & unique uniforms designed for Harbour Hotels
• Staff Parking Available

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!