Solutions Sales Manager - Cyber Security & Networking

Overview

Solutions Sales Manager - Cyber Security & Networking

Randalls Way, Leatherhead KT22 7TW, UK

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has grown to over 750 employees across seven locations in the UK and Ireland, with a turnover surpassing £2 billion.

Bytes supports its employees through continuous training, guidance and development to help advance careers, fostering a culture of innovation, collaboration, recognition and inclusivity with a wide range of benefits.

Benefits

• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester
• 25 days holiday per annum plus bank holidays and Christmas period
• Excellent learning and development opportunities
• Open plan office with collaborative spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area
• Company wellbeing and social events
• Sports and social clubs
• Incentive trips
• Employee Assistance Programme
• Discounted private healthcare
• EV scheme and Ride to Work scheme
• Awards and recognitions (e.g., Great Place to Work Certified, Sunday Times Top 100 Best Places to Work)
• Support for charities, diversity and sustainability

Position Details

Position Title: Solutions Sales Manager - Cyber Security & Networking

Reports to: Head of Cyber Security & Networking

Team: Cyber Security & Networking

Department: Services & Solutions - Cyber Security

Purpose of Job

The Solutions Sales Manager role is responsible for developing and growing assigned customer segments. This role leads and develops a team of solution specialists who focus on proactive sales activities to generate new and cross-sale opportunities within both new and existing accounts, drives sales targets, builds strong customer relationships, and delivers tailored cybersecurity and networking solutions.

Key Activities & Responsibilities

• Team Leadership: Lead, mentor and coach a team of Solution Sales specialists; implement performance development plans to manage performance and growth.
• Strategic Planning & Execution: Develop and implement strategic team plans with the Head of Cyber Security & Networking to drive growth and align with business goals.
• Sales/Financial Performance: Meet/exceed targets; ensure CRM activity is updated for visibility.
• Customer Sales: Drive net new opportunities and cross-sell within existing accounts; support team on opportunities as needed.
• Customer Segment Development: Collaborate with internal teams to build GTMs that align with customer segments and propositions.
• Sales Enablement: Develop and implement sales enablement plans aligned with customer segments and marketing strategy.
• Marketing Strategy Support: Support proposition marketing and generate ideas to reach customers.
• Market Research: Stay informed on market trends to keep offerings relevant and competitive.
• Other responsibilities as required.

Key Responsibilities

• Define mission, technology focus areas, and sales strategy for aligned segments.
• Talent acquisition and development in line with KPIs.
• Collaborate on activity, enablement and marketing plans for the aligned segments.
• Drive opportunities with net-new and cross-sale focus; manage opportunities with Bytes Account Managers; ensure CRM hygiene.
• Maintain relationships with customer contacts to increase wallet share.
• Build pipeline of Solutions and Services revenue with cross-functional teams; maintain opportunity levels at 2x target.
• Stay informed on trends and product knowledge; ensure team understands offerings.
• Identify and sponsor new services and vendors to enhance Bytes value proposition.
• Drive positive performance, visibility of opportunities in CRM, and regular deal reviews.
• Support collateral creation and thought leadership content; coach team; prepare monthly/quarterly performance reports.
• Attend Priority Customer and Vendor Quarterly Business Reviews; promote Bytes values.

Individual Responsibilities

• Team Leadership & Development: Direct team with resource planning, coaching and growth mindset.
• Sales/Financial Performance: Set targets with leadership; review data and drive CRM usage and reporting.
• Personal Performance Management: Align OKRs and Personal Development Plans with business goals.
• Customer Sales: Be customer-facing for top clients and indirectly support the team on opportunities; promote LEARN methodology.
• Proposition Development: Maintain vendor/partner knowledge and market use cases.
• Sales Enablement & Marketing: Provide enablement support and contribute to marketing ideas and content.
• Vendor/Partner Management: Maintain relationships within vendor and partner community.

Qualifications, Experience & Skills

Educational Qualifications

• GCSEs with A-C in Maths and English
• Minimum A-Levels (A-C) in English, Maths, and technology-related subject
• Bachelor's Degree in technology or business management

Years of Experience

• Greater than five (5) years of demonstrable sales experience in the software technology industry
• Previous team management experience (minimum 2 years)

Other Requirements

• Deep commercial and technology understanding of Cyber Security & Networking
• High-level understanding of Modern Workplace, Public Cloud (Azure or AWS), Hybrid Infrastructure, FinOps, AI, Data Analytics, Automation, Software Asset Management, or Service Management

Desirable

• Commercial acumen to negotiate positive outcomes
• Intermediate MS Office 365 skills
• Proven leadership and coaching abilities
• Excellent written and verbal communication and customer-facing skills
• Ability to work under pressure and meet deadlines; occasional out-of-hours work
• Strong organisational skills and ability to manage multiple tasks and time
• Discretion with sensitive information; proactive approach
• Ability to collaborate with business and technical stakeholders within Bytes, customers and vendors

Measures & Goals

• Engagements: number of engagements, GP pipeline conversion, GP won
• Deals & Gross Profit: net new deals, GP, and win wires
• Cross-sales: number of cross-sale deals and GP
• Strategic Customer Targets: opportunities in pipeline and closed business