Solutions Engineer - UK Enterprise Market

Solutions Engineer - UK Enterprise Market

Solutions Engineer - UK Enterprise Market

Apply locations London (UK) Remote (UK) time type Full time posted on Posted 11 Days Ago time left to apply End Date: April 30, 2025 (4 days left to apply) job requisition id R15872

What you can expect

We are looking for an experienced Solutions Engineer with a proven track record of success in Solution Engineering and Solution Selling to join our team at Zoom. As a Solutions Engineer, you will be pivotal in driving customer success by architecting, designing, and demonstrating tailored solutions that address our customer's unique challenges and business objectives. You will collaborate closely with cross-functional teams, including Sales, Product Development, and Customer Success, to ensure the seamless delivery of our solutions and contribute to the growth and innovation of our company. The role involves a deep understanding of the technical aspects of Zoom's platform, strong communication skills, and the ability to translate complex technical concepts into easily understandable terms for both technical and non-technical stakeholders.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we're looking for

• Have experience in technical customer-facing roles in a UcaaS / CCaaS environment
• Be highly proficient in all areas related to our products and represent the technical aspects of how we solve customer problems
• Have excellent technical skills and communication skills, able to share knowledge with all levels of customers
• Be a Solution Engineer with prior experience supporting Unified Communications or Contact Center
• Have experience working within a high-volume Account environment
• Have Cloud telephony and/or Contact Centre experience

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.