Solution Development Architect

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results.

Opportunity Overview

This position offers a unique opportunity to join a new team within CX as the customer advocate to represent the services aspect of the overall Cisco solution on large and transformational opportunities.

In close partnership with sales, you will utilise your professional services, industry vertical, and technology expertise to lead the shaping of new business opportunities and designing tailored service solutions, creating the best value service mix and outcomes for our customers.

What You'll Do

1. Lead pre-sales opportunities from inception to close, translating customer needs into impactful service proposals.
2. Drive new business by aligning with Service Sales teams on Cisco's Lifecycle and transformational opportunities.
3. Leverage your knowledge of Cisco's technology to create compelling service propositions that meet customer objectives.
4. Lead Services RFP/RFIs for targeted accounts and sectors.
5. Identify and generate new services business opportunities through understanding enterprise/public sector customer needs, industry, and market trends.
6. Evangelize Cisco Services' value to internal and external stakeholders to maximize revenue growth.

Who You'll Work With

You'll collaborate with Sales, Services CTO functions, Deal Acceleration teams, and directly with Customers to move opportunities from inception to closure.

What You Need

1. Proven consultative selling experience with strong interpersonal and negotiation skills.
2. Background in Professional Services, with experience working with strategic customers and industry-specific expertise.
3. Exceptional communication and presentation skills to convey the value of complex solutions.
4. Ability to adapt to new technologies (e.g., AI) and craft service narratives that align with evolving customer needs.
5. A sales-driven mindset, with tenacity and a results-oriented approach.

Minimum Qualifications

1. 5+ years of technology-related business development / sales experience with a focus on Professional Services.
2. Foundational knowledge around data centre infrastructure including areas such as networking, compute/AI & Security.
3. Excellent presentation skills - ability to value-sell and craft compelling service propositions.
4. Demonstrable track record of winning major strategic opportunities in public sector and/or large enterprise accounts.

Preferred Qualifications

1. Bachelor's degree or equivalent experience in Business, Computer Science, Engineering, or a related field.
2. Cisco Solution Knowledge (specifically around Datacentre and Security).
3. ITIL Foundation / Service Design Experience.

Why Cisco?

. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to Applicants in the U.S. and Canada

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles, the hiring ranges reflect base salary only; employees are also eligible for annual bonuses. Hiring ranges for sales positions include base and incentive compensation targets. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance, and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, including one floating holiday and a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on vacation time but is subject to business needs. All new hires are eligible for Sick Time Off, with 80 hours provided on their hire date and annually thereafter, with a maximum of 160 hours carried forward.

Employees on sales plans earn performance-based incentive pay on top of their base salary, with specific rates based on attainment levels, and there is no minimum threshold for incentive pay.

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