Solution Architect for Dynamics 365 Customer Engagement and Power Platform

Solution Architect for Dynamics 365 Customer Engagement and Power Platform page is loaded Solution Architect for Dynamics 365 Customer Engagement and Power Platformlocations: UK, Work at Home, GBtime type: Full timeposted on: Posted Yesterdayjob requisition id: RJob Title:Solution Architect for Dynamics 365 Customer Engagement and Power PlatformJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures.We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.The candidate must demonstrate fluency in English and be located within the United Kingdom. Additionally, the individual should hold UK citizenship and either possess or be eligible to obtain UK Security Clearance. Mandatory Experience: Proven experience in facilitating technical discussions and conducting workshops with business clients. Expert knowledge in Dynamics 365 Customer Insights - Journeys Extensive experience with Power App development. Design, customize, and administer UI and business logic using Power Platform. Customize and administer UI and business logic. Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics and Power Apps (Canvas and Model-Driven apps) and Power Automate, and other Power Platform components. Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems. Familiarity with integrating data from Dataverse, SharePoint, and other sources. Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services. Familiar with Power Platform governance and administration. Administer and support Power Platform (managed) environments through the Power Platform Admin Center (PPAC). Capable of establishing and managing a Power Platform Center of Excellence (CoE). Deep understanding of Dataverse, governance strategies, environment planning, and security. Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines. Strong ability to engage with key technical stakeholders and business decision makers. Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills Strong commitment to staying updated on modern engineering practices and tools. Experience in customer facing roles. Desirable requirements: Experience with Dynamics 365 Sales. Experience with Dynamics 365 Customer Service (Omnichannel, Customer Service Workspace) Architect and Functional Consultant level Microsoft certifications are preferred. Knowledge of deploying and using the Microsoft Center of Excellence Starter Kit configuration. Experience with Copilot Studio.Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the # Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.