Solihull Independent Living Services Officer

Solihull Independent Living Services Officer

Job Reference: SOL/TP/179/2326

Number of Positions: 2

Contract Type: Permanent

Working Hours: 37

Location: Endeavour House

Closing Date: 05/07/2026

Job Type: Housing

Sector: Local Councils

Business Unit: Solihull Community Housing

Job Introduction

2 x Full Time (37 hours) - Could you be the perfect candidate to help us provide a life saving service across Solihull, bringing peace of mind to vulnerable people and their loved ones?

You will need to be compassionate, self motivated, and a hardworking candidate to join our team. This position is a crucial role and you will be working as a key representative for a business that helps thousands of vulnerable people each year.

The aim of the service is to offer a flexible menu of options that are fully responsive and customer focussed, reaching a wide client group. These services will include hospital discharge services, assistive technology and telecare, an emergency response service and minor aids and adaptations. You will be required to work a duty rota in order to cover the operating times of the service, which are 8:00 am to 8:00 pm over seven days per week.

You will specialise in support and prevention services. Working alongside partners you will provide a range of services that develop and sustain service users' capacity to live independently in their own homes and enhance their quality of life.

To flourish as a SILS Officer, you must possess a genuine desire to help vulnerable people, be empathetic and attentive to our customers' needs, and believe in the principles of dignity and independence. The person we are looking for will be an excellent communicator, have a good understanding and/or experience of Social Care or Support Services, and good IT knowledge. They will have a strong commitment to achieving both team and personal goals in a commercial environment.

In return we are offering an opportunity to develop skills as a Trusted Assessor and gain valuable knowledge of Health and Wellbeing service delivery.

A basic DBS and driving licence are required for this role.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.