Software Installation Specialist

Test Infrastructure Management Maintain the test infrastructure, including application and SQL servers, to maximize system availability for development, testing, and training. Ensure infrastructure is actively monitored and can be rapidly recovered in case of software or hardware failure. Manage departmental assets supporting the test infrastructure, such as Software Test Benches, Virtual PC hosts, and ancillary systems (e.g., Offline Monaco workstations). Technical Issue Resolution Proactively investigate and resolve technical issues that impede installation, support, or use of Elekta Software Products. Troubleshoot issues during software deployment and provide detailed feedback to development teams. Provide user support to overcome issues with the Software Test Infrastructure. Software Deployment & Change Management Schedule and perform required changes (installations, upgrades, downgrades, removals) to systems and supporting databases to maximize availability. Ensure all changes to test systems are recorded and baseline configurations are maintained. Rigorously verify system functionality and readiness after interventions or significant software changes by completing clinical workflows. Collaboration & Relationship Building Form excellent working relationships with DevOps, IT, software development, and automation teams within Elekta. Act as the first recipient of new DevOps tools and drive their broader rollout across multiple facilities. Facilitate rapid and accurate deployment of software test hosts and related infrastructure. Adoption of New Technologies Drive adoption of new Elekta developments in software installation and distribution, particularly using the Elekta Nexus Framework. Support and develop opportunities for increased usage and overnight testing in the System Verification Emulator Environment (both software and hardware). Innovation & Continuous Improvement Provide innovative solutions and recommendations for server infrastructure management and proactively implement improvements. Strong leadership skills, with the ability to initiate and drive positive change. Ability to form effective working relationships with cross-functional teams. Ability to work independently and effectively interact with colleagues across departments, business areas, and regions. Bachelor's degree in Computer Science or related field, or equivalent experience. Strong proficiency with: All Microsoft Server/Workstation operating systems Microsoft SQL Server Linux operating systems Citrix Metaframe/XenApp, especially in a domain environment ILO or equivalent setup Familiarity with Microsoft Hyper-V architecture for virtualization. Experience providing technical support on software products and associated hardware Knowledge of tools and methods for autonomous software installation and deployment. Understanding of TLS encryption. Cloud & Virtualization Familiarity with the Microsoft Azure platform. Excellent PC and networking technical skills. Proven talent for troubleshooting problems across all aspects of the IT environment. Working from our Crawley hub 5 days a week ( due to nature of the role) Up to 25 paid vacation days (plus bank holidays) Holiday Purchase Scheme Private Medical Insurance Attractive Employer Pension Contribution Package Cycle to work scheme Life Assurance Onsite subsidized restaurant, offering budget-friendly dining Love electric (Electric vehicle salary sacrifice scheme)