Soft Services Manager

The following content displays a map of the jobs location - Dublin

• Opportunities for professional development
• Plus our Sodexo employee benefits package

Soft Services Manager - Harcourt Street Dublin 2 - Full time

You'll keep things running, we'll fast-track your career as a Soft Services Manager with Sodexo, we believe operational excellence starts with you, as your versatile skills contribute to the maintenance and continuous development of our prestigious client facilities.

Join our team and play a key role in delivering excellence and innovation in Hard FM and Technical Facilities Services.

As a Soft Services Manager you'll:

• Lead and manage all workplace soft services operations including cleaning, security, and associated service providers, ensuring high standards, compliance, and consistent service delivery across all sites
• Build and maintain strong client relationships, regularly engaging with stakeholders to review performance, drive improvements, and ensure customer satisfaction
• Oversee performance management, reporting, and financial control, ensuring services are delivered efficiently, within budget, and in line with KPIs and contract requirements
• Drive innovation, continuous improvement, and team development by promoting best practices, enhancing productivity, and fostering a high performing, engaged workforce

What we're looking for:

• Lead and manage all workplace soft services operations including cleaning, security, and associated service providers, ensuring high standards, compliance, and consistent service delivery across all sites
• Build and maintain strong client relationships, regularly engaging with stakeholders to review performance, drive improvements, and ensure customer satisfaction
• Oversee performance management, reporting, and financial control, ensuring services are delivered efficiently, within budget, and in line with KPIs and contract requirements
• Drive innovation, continuous improvement, and team development by promoting best practices, enhancing productivity, and fostering a high performing, engaged workforce

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

Benefits

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

Inclusive Employer

We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We're a disability-friendly employer and a Disability Confident Leader. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.