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SOFT SERVICES LEAD

Posted 3 hours 44 minutes ago by Career Choices Dewis Gyrfa Ltd

£80,000 - £100,000 Annual

Permanent

Full Time

Other

Somerset, Bridgwater, United Kingdom, TA5 1

Job Description

SOFT SERVICES LEAD Salary: £50,441.16 per annum Working Hours: Fixed Term Contract (9-12 months), Full Time, 40 hours per week, 8am to 5pm Location: Hinkley Point C, Bridgwater, TA5 1UD G4S Facilities Management is recruiting a Soft Services Lead on a full-time basis to support our operations in Bridgwater.

This role will be to cover maternity for 9 - 12 months.

Supporting the Head of Soft Services , you will take full responsibility for the delivery of Housekeeping services.

The Soft Services Lead must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained.

You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.

Core Requirements & Responsibilities

To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and G4S staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all G4S & Hinkley Point C policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To co-ordinate the services of sub-contractors, and to monitor the service delivery and effectiveness

Skills & Personal Attributes

Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate systems

Desirable Attributes

Minimum of 2 years' experience of leading and developing a team

Benefits

Progression, training and development catered to you
Charity Work - 1 Volunteering day
Uniform Provided
Annual leave entitlement - 25 days plus bank holidays
Pro Rata Charity work- Match-IT and Payroll Giving
Refer A Friend incentives
Company pension scheme with employer contributions
G4S Life Assurance Scheme
Subsidised healthcare plan
Confidential Counselling Services 24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers