Social Media Analyst

Who We Are

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, ideas are encouraged, and outstanding work is rewarded.

DMS is a place where our clients feel looked after, trust our ability to deliver, and where we develop innovative ways to engage their audiences.

What We Do

We are a full-service creative digital media agency. Our people, technology, and insights help global media and entertainment, sports, and lifestyle brands create, manage, localise, distribute, and evaluate their content and media reach.

About DMS

DMS, part of the AKA Group, was established in 2002 and has over 100 employees. From our facilities in London and LA, we provide digital creative and media intelligence services to clients including major film and TV studios, leading independent film distributors, theatres, cultural institutions, and companies in sports, music, and fashion sectors.

The Opportunity

We are seeking an experienced, client-focused Data Analyst with a strong analytical background and excellent client-facing communication skills. You will work closely with major film studios to deliver comprehensive data insights that inform strategic decisions. While social media data will be a key focus, the ideal candidate will have the ability to integrate and analyze data from multiple sources for a holistic view of performance. This role suits someone passionate about analytics, thriving in a client-centric environment, with a strong network in the entertainment industry.

The Role

1. Client Collaboration: Act as a trusted advisor, consulting regularly to understand clients' objectives, address queries, and deliver insights aligned with their goals.
2. Data Integration and Analysis: Collect, process, and analyze data from various sources, focusing on social media, and incorporating other relevant datasets for comprehensive performance insights.
3. Strategic Reporting: Develop and deliver advanced performance measurement frameworks, custom reports, and visualizations that translate complex data into actionable insights.
4. Client Network Utilization: Leverage and expand your network within the entertainment industry to strengthen partnerships and grow the business.
5. Cross-Functional Collaboration: Work with internal teams to prioritize tasks, streamline report delivery, and adapt to industry demands.

Requirements

• 5+ years in social media data analytics, preferably with an agency background and a focus on entertainment.
• Proven experience in presenting, pitching, and building client relationships within the film or entertainment sectors.
• Advanced knowledge of social media listening tools (e.g., Quid, Brandwatch, Meltwater) and API data integration.
• Expertise in KPI development for organic social media campaigns.
• Proficiency in Excel and data visualization, with experience in PowerPoint.
• Strong interpretation skills to create actionable insights aligned with client strategies.
• Excellent verbal and written communication skills with a focus on accuracy and detail.
• Ability to manage multiple projects and meet tight deadlines.
• Interest in movies and the film industry is highly desirable.