Site Manager

Job Title: Site Manager

Location: London

About Artic Building Services: Artic Building Services is a reputable and expanding leader in integrated building solutions. We specialise in delivering high-quality, efficient, and sustainable environments for our clients across a broad spectrum of sectors. Committed to operational excellence and client satisfaction, we foster a safe, innovative, and collaborative workplace for our team. Our expertise encompasses construction, renovation, ongoing maintenance, and facilities management, making us a one-stop solution for building service needs.

Job Summary: We are seeking a highly motivated and experienced Site Manager to join Artic Building Services. In this pivotal role, you will oversee the comprehensive management and daily operations of our facilities, ensuring a safe, efficient, and comfortable environment for all stakeholders. The ideal candidate will demonstrate strong technical acumen, outstanding organisational skills, and a proactive leadership style, consistently driving operational excellence across all areas of responsibility.

Key Responsibilities:

• Operations & Maintenance:
  • Develop, implement, and manage robust preventive and reactive maintenance programmes for all building systems (including HVAC, electrical, plumbing, structural, fire safety, and security).
  • Demonstrate proven experience managing prestigious office environments and commercial properties to meet all soft FM requirements.
  • Coordinate all necessary PPM, repairs, renovations, and infrastructure improvements, minimising disruption to operations.
  • Optimise the efficiency and operation of all building systems through effective energy management and utility optimisation strategies.
  • Conduct regular facility inspections to identify and promptly address issues, maintaining high standards of cleanliness, safety, and functionality.
• Safety & Compliance:
  • Ensure all facility operations adhere to local, state, and federal regulations, building codes, and applicable health and safety standards (including OSHA and ADA).
  • Develop, implement, and regularly update emergency preparedness plans, including disaster recovery and business continuity strategies.
  • Lead safety training and foster a strong safety culture among all employees and contractors.
• Vendor & Contractor Management:
  • Negotiate and manage contracts with external service providers and contractors (e.g., cleaning, landscaping, security, waste management).
  • Monitor third-party service providers to ensure strict adherence to SLAs and the highest quality standards.
  • Source and evaluate bids and proposals for projects and services, ensuring cost-effectiveness and best-value procurement.
• Strategic Planning & Optimisation:
  • Contribute to long term strategic planning regarding facility requirements, space utilisation, and asset management.
  • Drive the implementation of sustainable practices and energy efficient solutions to reduce environmental impact and operating costs.
  • Continuously evaluate and recommend new technologies or operational methodologies to enhance facility efficiency and performance.
• Stakeholder Relations:
  • Act as the primary point of contact for all facility related queries from internal teams and management.
  • Champion a culture of outstanding internal client service in the provision and management of facilities.

Qualifications:

• Education: Relevant professional qualifications or certifications.
• Experience:
  • Minimum 5 years of progressive experience in facilities management, with at least 3 5 years in a managerial or leadership role.
  • Demonstrated track record managing complex building systems and diverse facility operations.
  • Experience in budget management, contract administration, and vendor negotiation.
• Technical Skills:
  • Comprehensive knowledge of building codes, safety regulations (including OSHA), and environmental compliance.
  • Proficiency with Computerised Maintenance Management Systems (CMMS).
  • Familiarity with HVAC systems and soft FM practices.
  • Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Soft Skills:
  • Exceptional leadership, team management, and interpersonal skills.
  • Outstanding organisational, reporting, and compliance management abilities.
  • Strong problem solving, decision making, and critical thinking skills.
  • Excellent written and verbal communication skills, confidently interacting at all levels of the organisation and with external partners.
  • Proven ability to manage multiple projects simultaneously, prioritise effectively, and consistently meet deadlines.
  • High integrity, professionalism, and commitment to exceptional customer service.