Site Care Partner

Job Title: Site Care Partner

Working location: client office based (Flexible WFH)

Sponsor: Top 10 Global pharma

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Site Care Partner at ICON is the primary contact for investigative sites during a study, responsible for site start-up, maintaining investigator relationships, and ensuring recruitment and operational success. They ensure quality and patient safety, and contribute to site selection by collaborating with stakeholders and providing local insights. As the "face of sponsor," they ensure sites receive support, resolve issues, and maintain the sponsor's reputation. They coordinate with other roles for effective communication and oversee site activities, using analytic tools and country intelligence to identify and mitigate risks to quality and compliance.

What you will be doing:

• Accountable for site start-up and activation
• Accountable for study conduct and close-out
• The Site Care Partner is the primary responsible for proactively providing local intelligence
• Provide input into site recommendations via an understanding of country/region, sites, processes and practices, and associated site performance metrics.
• Support the Study Operations Manager/Global Study Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies.

You are:

• 6+ years of site management experience
• Proficiency in Chinese and English
• Ability to manage required travel of up to 75% on a regular basis
• Demonstrated networking and relationship-building skills.

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and focus on well-being and work-life balance opportunities for you and your family.

Our benefits include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs
• Competitive retirement planning options to maximize savings and plan confidently for the future
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a network of over 80,000 professionals for support
• Life assurance
• Flexible country-specific benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Visit our careers website to learn more about working at ICON:

At ICON, inclusion & belonging are fundamental to our culture and values. We're committed to providing an inclusive, accessible environment for all candidates. ICON is dedicated to a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you need a reasonable accommodation during the application process or to perform the job, please inform us through the provided form:

Interested but unsure if you meet all requirements? We encourage you to apply - you might be exactly what we're looking for, whether for this or other roles at ICON.

ST1

Hybrid