Shop Manager

Shop Manager

Location: Church Stretton

Salary: £25,948 per annum

Hours: 35 per week

Contract: Permanent

Overview

Lead a team representing the British Red Cross in your community. As a retail expert you will motivate a team and manage a friendly charity shop, delivering an outstanding shopping experience and generating funds for a diverse range of causes.

Responsibilities

• Lead a team and provide a brilliant shopping experience for customers.
• Work on the shop floor and coordinate activity behind the scenes, ensuring each day is varied and engaging.
• Design a layout and environment that connects customers to the charity's cause.
• Achieve financial targets, induct, train and manage new staff and volunteers.
• Represent the British Red Cross at a high standard and embody our core values.

Qualifications

• Retail experience at a supervisory level, delivering outstanding customer service and comfortable with organisational and cash handling duties.
• Proven management skills to develop and inspire a team.
• Entrepreneurial mindset with the ability to work to targets and use initiative to achieve results.
• Proficiency in PC use and proven IT skills experience.
• A strong commitment to the British Red Cross cause and the ability to promote the shop as the charity retailer of choice in the community.

Benefits

• Flexible working: remote, hybrid, flexitime, compressed hours and job sharing.
• 36 days annual leave (including bank holidays) with the option to buy five extra days.
• Up to 6% contributory pension scheme.
• Career and learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good and employee benefits platform.
• Wellbeing support: peer supporters, EAP and Headspace App.
• Cycle2Work: lease a bicycle through the scheme.

Equality, Diversity & Inclusion

We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. If you have a passion for equality, diversity and inclusion, we welcome you to apply.