Shop Assistant

Shop Assistant

Location: Lymington, Hampshire

Salary: (£13.45 per hour)

Hours: As required (mainly on Sundays)

Contract: Casual

Are you looking for a role that fits around your week whilst supporting the vital work of the British Red Cross?

We're looking for a customer-focused Shop Assistant to join our team, primarily working on Sundays, with occasional weekday shifts to cover absences. If you enjoy meeting people, providing excellent customer service, and being part of a busy shop environment, we'd love to hear from you.

Why work for the Red Cross?

"The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis"

- Deborah, Shop Manager

What will a day in the life of a Shop Assistantinvolve?

• Delivering great customer service and creating a welcoming shopping experience.
• Supporting the smooth day-to-day running of a busy charity shop.
• Maintaining an attractive shop floor, operating the till and creating eye-catching displays.
• Sorting and preparing stock to ensure quality items are ready for sale.

To be a successful Shop Assistant, what will you need?

• Retail experience with confidence handling cash and transactions.
• Strong communication skills and a passion for delivering excellent customer service.
• Commercial awareness with an understanding of targets and sales performance.
• Customer-focused approach, anticipating needs and creating positive shopping experiences.

23.59 on Monday 10th August 2026

In return for your commitment and expertise, you'll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders