Services Assistant

• Locations Sainsbury's Supermarkets Ltd, Alnwick, Northumberland, NE66 2JH, GB
• Full Time or Part Time Part time
• Contract Type Fixed-Term Assignment
• Number of hours per week 12
• Contract End Date 09/05/2026

Working in our stores

Our stores are fast paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you'll be the special ingredient that provides the very best shopping experience for our customers.

• If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK

What you'll be doing

• Always being on hand to serve and support customers on our checkouts, self service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
• Picking and selecting the best quality products on the shop floor for customers using our On demand grocery ordering service and assisting customers with Click & Collect parcels.
• Build great knowledge about our products, services and promotions to help provide recommendations
• Dealing with complaints, refunds, shelf tickets and advertising
• Safely moving and retrieving trolleys in our customer car parks
• Working flexibly across the store as needed

What makes a great Sainsbury's Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Happy working in a fast paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively across the store to a high standard - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly
• Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards

We truly value our colleagues and provide market leading benefits and training to reflect that:

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension - we'll match between 4 7.5% of your pension contributions
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

About Us

Sainsbury's company vision
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury's is truly a 'Great Place to Work'.

About the Team

We're in the business of looking after our biggest asset. Our people.
That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we'll make it yours too.
They bring the spark, the funny, the graft, the grit. And they're literally the most important asset we have. So it's in our interests to give the people at Sainsbury's everything they need to feel valued, engaged and motivated, and truly able to shine.
That's where our HR colleagues have a pivotal role to play. From our 'centre of excellence' teams in Reward and Recruitment, through to our core teams in Change and Talent, they're creating environments that allow our colleagues to thrive and we're proud of their incredible ability to understand Sainsbury's inside out.