Services Assistant

Location & Pay

Ludlow Store, Sainsbury's Supermarkets Ltd, Duncow Road, Ludlow, Shropshire, SY8 2DS

Rate: £13.23 per hour

Hours: Part time, 12 hours per week - Thursday 17:00-21:00, Friday 17:00-21:00, Saturday 17:00-21:00

Contract type: Permanent

Eligibility & Legal

• You must be above the school leaver age in your country.
• If the shifts for this role cover hours earlier than 6 am or later than 11 pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK.

What You'll Be Doing

• Always being on hand to serve and support customers on our checkouts, self service tills and kiosks, and at our petrol stations, supporting them with questions and proactively offering help.
• Picking and selecting the best quality products on the shop floor for customers using our On Demand grocery ordering service and assisting customers with Click & Collect parcels.
• Building great knowledge about our products, services and promotions to provide recommendations.
• Dealing with complaints, refunds, shelf tickets and advertising.
• Safely moving and retrieving trolleys in our customer car parks.
• Working flexibly across the store as needed.

What Makes a Great Sainsbury's Colleague

• Friendly and welcoming with genuine enthusiasm for helping customers.
• Enjoys working in a fast paced, physical and high energy environment and thrives as part of a team.
• Takes responsibility for owning tasks and uses initiative to solve problems.
• Always prepared to work flexibly and productively across the store to a high standard; fully trained in a variety of skills, providing opportunities to learn, develop and try new things.
• Comfortable learning to use new digital tools and technology to do your job brilliantly.
• Has great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for customers.

Benefits

• Discount card - 10 % off at Sainsbury's, Argos, TUI and Habitat after four weeks, increasing to 15 % discount at Sainsbury's every Friday and Saturday, and 15 % off at Argos every pay day.
• Free food and hot drinks - provided for colleagues in all our stores.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension - we'll match between 4 7.5 % of your pension contributions.
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support - including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.

Inclusivity

An inclusive place to work and shop - we are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

All candidates have the opportunity to be offered an interview through an online assessment that prioritises those who closely match the essential criteria for the role.

We provide reasonable adjustments during the application or interview stages - please let us know how we can support you.