Services Assistant

Job Details

Rate: £13.23 per hour

Location: Alnwick Store, Alnwick, NE66 2JH

Hours: Part time, 12 hours per week

Contract type: Fixed-Term Assignment

Business area: Retail

Closing date: 27 April 2026

Requisition ID:

Shift Hours

• Thursday: 17:00 - 21:00
• Saturday: 16:00 - 20:00
• Sunday: 12:00 - 16:00

Working in our stores

Our stores are fast paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you'll be the special ingredient that provides the very best shopping experience for our customers.

Requirements

• If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK.

What you'll be doing

• Always being on hand to serve and support customers on our checkouts, self service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
• Picking and selecting the best quality products on the shop floor for customers using our On Demand grocery ordering service and assisting customers with Click & Collect parcels.
• Build great knowledge about our products, services and promotions to help provide recommendations.
• Dealing with complaints, refunds, shelf tickets and advertising.
• Safely moving and retrieving trolleys in our customer car parks.
• Working flexibly across the store as needed.

What makes a great Sainsbury's Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Happy working in a fast paced, physical and high energy environment, and thrives in being part of a team.
• Takes responsibility for owning tasks and uses initiative to solve problems.
• Always prepared to work flexibly and productively across the store to a high standard - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
• Comfortable in learning to use new digital tools and technology to do your job brilliantly.
• Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.

Working for us has great rewards

• Discount card -10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks - provided for Colleagues in all our stores.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension - we'll match between 4 7.5% of your pension contributions.
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.