Service Transition Lead - ITIL & ISO 9001 (Hybrid)

PFH Technology Group is seeking a Service Transition Manager to oversee service mapping, training, documentation and quality management for ISO 9001 within a hybrid Dublin environment. The role requires coordinating implementation, migration, testing, training, cutover and Early Life Support, while driving continuous improvement to reduce ticket volumes and improve user experience.

Ideal candidates will hold ITIL 4 Foundation certification or equivalent and have demonstrable knowledge of ISO