Service Operations & Queue Lead (Multi-Supplier)

Uniphar in CityWest is seeking a Service Operations & Queue Manager to oversee incidents, service requests and queues across internal teams and suppliers in a hybrid, full-time role. You will ensure clear ownership and timely progress, working within Uniphar's SIAM framework.

The role requires strong coordination, stakeholder management and ITIL-informed practice, with ServiceNow experience and a drive to improve service delivery across multiple partners.