Service Now Trainer

Service Now Trainer
Max Supplier Charge Rate: £414
Clearance required: MOD SC Mandatory
Interview process: Tech IV
Location: Hybrid - occasional travel to London

ServiceNow Trainer to design, develop, and deliver engaging enablement materials-especially short-form videos-for the Business Services Portal (ServiceNow). 

Key Responsibilities:

• Requirement to create learning that accelerates adoption for end users and equip product teams and champions via train the trainer assets.
• Proven track record training on ServiceNow.
• Demonstrable instructional design expertise:
• Ability to explain complex workflows simply, with excellent writing and visual communication.
• Comfort working in agile delivery: collaborating in sprints, iterating content to match evolving config.
• Stakeholder management across product, service ops, support, and change/comms.