Service Desk Technician Worcester Up to £28k

Service Desk Technician Worcester Up to £28k Windows O365 Active Directory Hardware

An opportunity for an experience Service Desk Technician to join an exciting business within the financial services sector.

The Company

Masters of their trade, they are part of a group of financial services providers. This specific branch of the brand specialize in lending advice. Whilst financial services experience is not essential it would be beneficial, or coming from any other highly regulated industry. The team is made up of 15 Engineers ranging from 1st Line SD Engineers through to Senior Infrastructure Engineers. There'll be amble learning and upskilling opportunities, they're big believers in helping people build out their skillset and they will also help support you on your way to picking up a range of industry recognized certifications. Any existing certifications you may have will also be highly advantageous.

The Role

Within the role you'll be providing 1st Line Support to internal business users. You're responsibilities will range from O365 administration through to hardware repairs and set ups, with devices such as laptops, mobiles and desktops. The aim for this role is to work your way up the ladder through to the 2nd then 3rd Line teams. Once in the 3rd Line you'll have the opportunity to become more specialised in a particular area of technology, for example you could go down the Cloud route or Networking route. You'll be expected to be in the office at least 3 days of the week, with the office being in central Worcester. They require you I the office not just because of some support issues require you to be e.g. for laptop set ups, but because they are firm believers in the office being the best place to learn and develop new skills as you'll be surrounded by more experienced Engineers.

Areas We Are Looking For Experience In

• O365
• Windows
• Active Directory
• Networking
• Hardware
• Azure AD
• Problem Solving

Benefits

• Holiday allowance from 22 days, depending on your job level, rising with each year of service and a buy/sell holiday option.
• Matched Share Scheme
• Pension scheme with employer contributions up to 8%
• Learning and Development offers such as Lunch & Learn sessions, qualification support and more
• Enhanced Parental leave and Family leave
• 2 paid Volunteer days every year
• Employee Assistance Programme
• Cycle to Work scheme
• Save 's through our Discounts and Rewards Portal
• Free breakfast and fruit at HQ
• Your Birthday off
• Wellbeing Room onsite
• Monthly wellbeing events

Interviews commence immediately for this role so please don't hesitate to apply!

Service Desk Technician Worcester Up to £28k Windows O365 Active Directory Hardware

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