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Service Desk Analyst
Posted 3 days 2 hours ago by XACT PLACEMENTS LIMITED
£28,000 Annual
Permanent
Not Specified
Other
Oxfordshire, Witney, United Kingdom, OX281
Job Description
Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?
Main Duties of the Role
- Providing 1st Line Support to customers via phone and remote tools providing excellent customer service
- Logging tickets, and escalating when required
- Prioritising workloads and action tickets in line with SLAs
- Maintaining documentation accurately and keeping click apply for full job details
XACT PLACEMENTS LIMITED
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