Service Design & Improvement Architect - Hybrid & Impact

Nationwide is seeking a Service Design and Improvement Architect to lead the design and continuous improvement of People services, using insights to simplify processes and enhance digital experiences. You will partner with People, Digital and business teams to modernise services, expand self-service, and deliver meaningful improvements for colleagues on their career journey.

This 12-month secondment offers hybrid working; regular travel to Swindon and regional offices; two office days per week