Service Delivery Specialist: First-Point Customer Support

TTC Group Ltd is seeking a Service Delivery Agent in Telford, England. In this role, you will act as the first point of contact for customers, ensuring an exceptional customer journey.

Your responsibilities include providing accurate information, handling course bookings, and managing customer inquiries professionally. The ideal candidate should possess strong system knowledge and a proactive approach to problem-solving while thriving in fast-paced environments.