Service Delivery Administrator

Join West Yorkshire Fire & Rescue Service and play a vital role in supporting the teams that help keep our communities safe. As a Service Delivery Administrator, you'll be at the heart of a busy administration hub, coordinating community safety activities, supporting operational teams and delivering excellent customer service. Every day brings something different, from organising school visits and Safe and Well appointments to managing key information and supporting service delivery across the district. If you're organised, proactive and enjoy making a real difference behind the scenes, we'd love to hear from you.

We offer an excellent package including generous holiday entitlement, family friendly policies, 37 hour (FTE) week flexible working arrangements, including some hybrid working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program.

We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you'll work both in the office and from home as part of our 'hybrid' working model. Therefore, applicants must have a reliable home internet connection.

We have both full and part time vacancies available. Part time vacancies will be to cover Mondays, Thursdays and Fridays.

Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.

All correspondence will usually be sent to your email account registered with the online recruitment system rather than by letter. Please check your email account regularly.

We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, racially and ethnically diverse applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We are a 'Real Living Wage' employer.

West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.