Service Colleague

Overview

Job Title: Service Colleague Location: Totton (Southampton) Employment Type: Part time Contract Type: Permanent Shift Pattern: Days Hours per Week: 22.5 Pay Rate: £13.10

Responsibilities

• Serve customers and contribute to a friendly, fast-paced store environment.
• Stock shelves and unpack deliveries as part of daily operations.
• Pick online orders and assist with in-store and online customer service.
• Support the smooth running of the operation by collaborating with the store team.
• Provide service with heart and keep customers at the centre of everything you do.

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience positive.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and offers on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover).
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and more.
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP, free counselling and legal support, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks to recognise and celebrate differences.
• Parental leave policies including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and fertility treatment support.
• Colleague recognition programme and special offers across services and activities, from airport parking to theme parks and cinemas.

About Asda

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