Service Colleague

Job Details

Job Title: Service Colleague

Location: Bloxwich

Employment Type: Part time

Contract Type: Permanent

Shift Pattern: Night shift

Hours per Week: 8

Pay Rate: £15.25 per hour

Category: Retail

Job Summary

As a Service Colleague in our store team, you'll be at the heart of the customer experience - helping customers, stocking shelves, unpacking deliveries, picking online orders, and even perfecting pizzas. You'll play a vital role in the smooth running of our operation and ensuring great service.

Key Responsibilities

• Serve customers with a positive and helpful attitude.
• Stock shelves and maintain product displays.
• Unpack and process deliveries.
• Pick online orders accurately.
• Assist in food preparation, such as perfecting pizzas.
• Support teammates to ensure efficient store operations.

Key Qualities

• Customer focused: enjoy helping people and creating a positive experience.
• Team player: work well with others and support colleagues.
• Reliable: show up ready to work and take pride in duties.
• Positive attitude: bring energy and enthusiasm to every shift.
• Willing to learn: open to training and building skills.

What You'll Bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Benefits

• Colleague discount: 15% off Asda shopping (day 1) for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to the Stream: flexible pay, income tracker, financial coaching, exclusive savings account.
• Company pension.
• Wellbeing support: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks to support inclusion.
• Excellent parental leave policies, including maternity, adoption, paternity, shared parental, neonatal care and fertility treatment support.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, e.g. airport parking, theme parks and cinemas.