Service Administrator

Service Administrator

Working hours: This role is available on a part time, job share or full time basis.

Location: Farnborough/Hybrid Working

Closing date for applications: 23rd June 2026

About the role

As a Service Administrator in Zurich Municipal, you'll support day to day running of the team, maintain records and support colleagues across the business to deliver a high quality service. This is a great opportunity for someone who enjoys working in a fast paced environment, takes pride in accuracy, and likes being part of a collaborative team. Training and support are provided from day one.

What you will do

• Work closely with the Service Team and colleagues across Zurich Municipal to support day to day service activity.
• Monitor shared inboxes and voicemails, responding promptly and escalating where needed.
• Process documentation and update records accurately.
• Complete regular administrative tasks in line with team and business requirements.

What we are looking for

We're looking for someone organised, proactive, and confident working with a range of people across the business. Previous insurance or financial services experience is not required; the key matters are willingness to learn, attention to detail and commitment to high quality service.

• Good organisation and prioritisation skills.
• Accuracy and attention to detail.
• A proactive approach to solving problems and improving processes.
• The ability to adapt to changing priorities and workloads.

Benefits and package

• 12% defined non contributory pension scheme.
• Annual company bonus.
• Income protection.
• Life cover - four times your salary.
• 28 days holiday a year plus bank holidays.
• Option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.
• Access to private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from wellbeing partners.

Equity and inclusion

We're committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic. As an inclusive employer we also want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

To apply, please submit your application online or contact if you require an alternative method.