Service Administrator

Service Administrator - Construction Equipment Dealership

Location: Newark

Salary:£28,000 PA

Job Type: Full-time, Permanent

About the Role

Elite Consultancy Network is working with a well-established, multi-brand construction equipment dealership based in Newark to recruit an experienced Service Administrator.

This is an excellent opportunity to join a busy and growing service department, supporting the coordination of workshop and field service operations across a range of leading construction equipment brands.

Key Responsibilities

• Raise and manage service job cards/work orders from start to completion
• Schedule workshop and field service engineers efficiently
• Act as the first point of contact for service enquiries
• Provide customers with updates on repair progress and timelines
• Coordinate with the parts department to ensure availability for jobs
• Process invoices, purchase orders, and job costing information
• Submit and manage warranty claims in line with manufacturer requirements
• Maintain accurate service records and documentation

What We're Looking For

• Previous experience in a service administration, engineering, or automotive environment
• Strong organisational skills with the ability to manage multiple tasks
• Excellent communication and customer service skills
• Good IT skills, including Microsoft Office (experience with dealer management systems is an advantage)
• Ability to work effectively in a fast-paced environment

Desirable (but not essential)

• Experience within construction equipment, plant, or heavy machinery sectors
• Knowledge of warranty processes and service scheduling
• Familiarity with workshop or field service operations

What's on Offer

• Opportunity to join a reputable and growing business
• Supportive team environment About Elite Consultancy Network

  Elite Consultancy Network specialises in connecting skilled professionals with leading businesses across the engineering, construction, and industrial sectors. We pride ourselves on delivering a professional and personalised recruitment service.

  Apply Now

  If you have the skills and experience required and are looking for your next opportunity, apply today with your updated CV.