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Senior Voice Support Engineer - UC/Avaya Lead

Posted 4 hours 26 minutes ago by BT Group

£80,000 - £100,000 Annual

Permanent

Full Time

Other

Staffordshire, Birmingham, United Kingdom, B19 1

Job Description

A leading telecommunications company seeks a Voice Support Engineer in Birmingham to provide 2nd and 3rd line support. Responsibilities include managing support services, resolving customer escalations, and building relationships to enhance service delivery. Candidates should have over 5 years experience in a technical support role, ideally with Avaya technologies. This position offers competitive salary and benefits, and a flexible working model allowing remote work alongside on-site presence.

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