Senior Trading Standards Officer

Nottingham, United Kingdom Posted on 29/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description 3 months contract with a Local Authority

Job Title: Senior Trading Standards Officer

Job Purpose

To play a lead role in the delivery of effective TradingStandards enforcement, regulatory compliance, and business support activitiesacross Nottinghamshire. The post holder will undertake complex investigations,provide specialist advice to consumers and businesses, lead multi-agencyoperations and projects, and support the operational management of the service.

The role will also deputise for the Team Manager whenrequired, ensuring the effective delivery of Trading Standards functions, teamperformance, and service objectives. Through proactive enforcement, education,intelligence gathering, and partnership working, the post holder willcontribute to creating a fair, safe, and compliant trading environment forresidents, businesses, and visitors.

Key Responsibilities

• EnforceTrading Standards legislation through inspections, investigations,projects, advisory visits, and educational initiatives.
• Conductand oversee complex criminal and civil investigations in accordance withrelevant legislation and professional standards.
• Preparecase files, investigation reports, witness statements, and evidentialdocumentation.
• Attendcourt proceedings and provide evidence when required.
• Ensureproper collection, handling, storage, and security of evidence.
• Conductinvestigations in accordance with legislation relating to evidence,disclosure, surveillance, and regulatory enforcement.

Consumer & Business Support

• Providespecialist advice and guidance to consumers on complex consumer protectionmatters.
• Deliverdetailed regulatory advice and compliance support to businesses.
• Actas a designated Primary Authority Liaison Officer where required.
• Supportbusinesses in meeting legislative requirements and improving compliancestandards.
• Collect,assess, analyse, and disseminate intelligence in accordance with legal andorganisational requirements.
• Contributeto the Service's tasking and coordination processes.
• Identifyemerging risks, trends, and enforcement priorities.

Leadership & Management

• Leadmulti-agency enforcement initiatives, operations, and projects.
• Coordinate,supervise, and support officers engaged in investigations and regulatoryactivities.
• Deputisefor the Team Manager as required to ensure continuity of service delivery.
• Monitorproject performance and resource allocation to achieve agreed outcomes.
• Assistin managing team performance against service objectives and business plantargets.
• Providespecialist advice and guidance to officers and managers.

Training & Development

• Delivertraining, mentoring, and coaching to colleagues and stakeholders.
• Designand deliver training packages, presentations, and workshops.
• Actas an assessor for the Diploma in Consumer Affairs and Trading Standards(DCATS).
• Supportofficers in the completion of qualification portfolios and professionaldevelopment programmes.
• Maintaincontinuous professional development and up-to-date knowledge of TradingStandards legislation and best practice.

Partnership & Stakeholder Engagement

• Developand maintain effective partnerships with local authorities, enforcementagencies, regulators, and other stakeholders.
• Representthe Service, Authority, and Region at local, regional, and nationalmeetings.
• Provideadvice and briefings to elected members and senior stakeholders.
• Presentreports to committees and management forums when required.
• Workwith media representatives to promote key service messages and raisepublic awareness.

Service Improvement

• Supportcontinuous improvement initiatives across the service.
• Identifyopportunities to improve systems, processes, and service delivery.
• Participatein quality assurance audits and compliance reviews.
• Contributeto efficiency savings through improved working practices, cost reductions,and increased income generation.

Emergency Response

• Respondto emergency call-outs when required.
• Participatein operational activities outside normal working hours, includingevenings, weekends, and bank holidays, in accordance with service needs.

Key Accountabilities

• Ensureall work aligns with the Service's strategic objectives, policies, andprocedures.
• SupportTeam Managers in ensuring investigations are conducted legally,proportionately, and effectively.
• Ensureadvice provided to consumers and businesses is accurate, impartial, andcompliant with relevant legislation.
• Promoteinnovative problem-solving approaches and continuous improvement.
• Maintainconfidentiality and information security at all times.
• Commitand manage resources responsibly to achieve operational outcomes.
• Takeresponsibility for the successful delivery of projects, investigations,and enforcement activities.
• Assistin handling complaints made against the service.
• Ensurecompliance with all Health & Safety requirements and risk managementprocedures.

Qualifications

• Diplomain Trading Standards OR
• Diplomain Consumer Affairs and Trading Standards (DCATS) OR
• Stage2 of the Chartered Trading Standards Institute (CTSI) ProfessionalCompetency Framework (Trading Standards Practitioner Diploma).
• FullUK Driving Licence.
• Abilityto obtain, pass, and maintain Non-Police Personnel Vetting (NPPV) Level2 Full Vetting.
• Additionalqualifications in enforcement, investigation, intelligence, projectmanagement, or leadership.
• Professionalmemberships relevant to Trading Standards, regulatory services, orenforcement.

Experience Required

• Significantexperience working within a Trading Standards, Regulatory Services, orEnforcement environment.
• Experienceof interpreting and applying complex legislation and regulatory guidance.
• Experienceconducting criminal and civil investigations.
• Provenability to prepare detailed reports, case files, and evidentialdocumentation.
• Experiencepresenting evidence in court proceedings.
• Experienceleading successful enforcement projects and operations.
• Experienceadvising businesses on complex legal and regulatory requirements.
• Experienceof partnership working with external agencies and stakeholders.
• Experiencesupervising, supporting, and mentoring officers.
• Experiencedesigning and delivering training and presentations.
• Demonstrablecommitment to Continuous Professional and Personal Development (CPPD).
• Experiencemaintaining confidentiality and handling sensitive information.
• Experienceacting as a Primary Authority Liaison Officer.
• Experiencemanaging budgets related to projects or contracts.
• Experienceworking with media and public communications.

Knowledge & Skills

• Thoroughknowledge of criminal and civil enforcement procedures.
• Comprehensiveunderstanding of evidence, disclosure, and investigation legislation.
• Detailedknowledge of the Regulation of Investigatory Powers Act (RIPA) and covertinvestigation techniques.
• Soundunderstanding of the role, purpose, and challenges of a modern TradingStandards Service.
• Excellentknowledge of workplace Health & Safety legislation.
• Stronganalytical and problem-solving skills.
• Abilityto manage competing priorities and deliver outcomes in a demandingenvironment.
• Abilityto influence, motivate, and lead teams effectively.
• Strongpresentation and stakeholder engagement skills.

Personal Attributes

• Strongleadership and team management capability.
• Highlevels of integrity and professionalism.
• Abilityto make sound decisions under pressure.
• Flexibleand adaptable approach to work.
• Commitmentto fairness, equality, respect . click apply for full job details