Senior Telephony Engineer - 6-12 Month Contract

Role Overview

This is a senior, hands-on role focused on the design, delivery, and troubleshooting of complex voice and telephony solutions. You'll be Embedded within a large programme team, taking ownership of telephony architecture, supporting implementation, and working closely with multiple stakeholders to ensure successful delivery of a robust and scalable voice platform.

Key Responsibilities

• Configure and troubleshoot Cisco CUBEs and complex dial plans.
• Perform SIP troubleshooting across enterprise voice environments.
• Design, implement, and support Microsoft Teams Direct Routing solutions.
• Configure and support Cisco CUCM environments.
• Work with analogue telephony technologies including gateways, wiring, MDFs, and Krone blocks.
• Support structured cabling activities and voice infrastructure readiness.
• Produce High-Level and Low-Level Designs (HLDs/LLDs) for complex voice solutions.
• Apply strong networking knowledge, including routing protocols, to voice designs.
• Operate effectively within large programmes with multiple parallel workstreams.
• Build and maintain strong working relationships across technical and programme teams.

Skills & Experience

• Strong background in enterprise telephony and voice engineering.
• Deep hands-on experience with Cisco CUCM, CUBE, SIP, and dial plan design.
• Proven experience with Microsoft Teams Direct Routing.
• Solid understanding of networking and routing principles.
• Experience working on large transformation programmes.
• Previous exposure to the Energy sector is beneficial but not essential.
• Strong stakeholder engagement and communication skills.

Contract Details

• Location: Remote (occasional on-site travel UK-wide)
• Rate: £400-£450 Outside IR35
• Duration: 6 months
• Role Type: Contract