Senior Support Worker

Contract:

Full Time

Serenita Care Home is a beautiful Victorian residence in Weston-super-Mare, just a short walk from the seafront and the famous pier. The home provides specialist support for individuals living with Alcohol-Related Brain Damage, including Korsakoff's syndrome, promoting independence and wellbeing for up to 34 residents.

We are seeking an experienced and compassionate Senior Support Worker to join our dedicated team. In this key role, you will lead by example, support your colleagues, and ensure residents receive the highest standard of person-centred care in a warm, safe, and nurturing environment.

As Senior Support Worker, you will coordinate shifts, oversee the delivery of care, and provide hands-on support to residents. Your leadership and compassion will help create a positive atmosphere where both residents and staff can thrive.

What We Offer

• £12.75 to £13.00 per hour
• 34.5 hours per week
• Additional £2.00 per hour for overtime
• Paid pension, uniform provided, free onsite parking
• 5.6 weeks annual leave (based on a full-time contract)
• Ongoing training, support, and career development opportunities within a growing organisation

What You Will DoYou will lead and coordinate the care team during your shift, ensuring smooth operations and a caring, professional environment. You will support residents with daily living, including personal care, mobility, and social engagement, always promoting dignity, choice, and independence.

You will take responsibility for medication management, ensuring all records are accurate and up to date. Strong communication will be central to your role as you liaise with residents, families, healthcare professionals, and colleagues to ensure a consistent and compassionate approach to care.

You will contribute to developing and updating care plans, complete risk assessments, and respond swiftly to emergencies when required. As a role model for the team, you will encourage collaboration, support new staff, and promote best practice in every aspect of care delivery.

What We're Looking For

• NVQ Level 2 in Health and Social Care (essential)
• Medication administration training and competency (required)
• Experience leading or mentoring a care team
• A kind, compassionate, and professional approach
• Strong communication and organisational skills
• Commitment to person-centred care and continuous improvement

About UsSerenita Care Home is part of Care Concern Group, a family-owned, market-leading care provider with over 100 homes across the United Kingdom. We are committed to delivering exceptional care in specialist settings and creating supportive workplaces where our teams can grow and flourish.

Our five core values - Trust, Respect, Passion, Kindness, and Inclusivity - define everything we do. If you share these values and want to make a real difference in people's lives, we would love to hear from you.