Senior Strategic SaaS Customer Success Manager (UK Hybrid)

A leading software company is seeking a Senior Customer Success Manager to oversee key strategic accounts while enhancing customer satisfaction and application engagement. In this role, you will guide enterprise customers through onboarding, ensure smooth adoption of solutions, and serve as an expert advisor. Ideal candidates will have experience in SaaS account management with a focus on delivering value and maintaining high customer renewal rates. The position is based in London, offering hybrid or remote work options.