Senior Software Engineer - AWS Connect / Lex

AWSContactCentre/AmazonConnect-SoftwareEngineer Contract 12months Hybrid(UK?based) Upto£700perdayInsideIR35

We're partnering with a major UK enterprise expanding its AWS Contact Centre engineering capability. The team is building new features and services across multiple AmazonConnect instances and needs hands?onSeniorSoftwareEngineers who can design, build and support scalable, production?gradesolutions.

This role is fully engineering? focused-notanarchitectposition. You'll be coding daily, working with AmazonConnect, Lex, Lambdas and modern TypeScript/Python across serverless architectures.

If you're a hands?on engineer with strong AmazonConnect/Lex experience and want to build real, high?impact products in a large?scale environment, we'd love to hear from you.

The role

You will work with cross?functional product and engineering teams to:

• Design, develop and enhance services using AmazonConnect, AmazonLex, ContactFlows, Lambda, and LLM?driven capabilities
• Build new features and maintain existing products across multiple Connect environments
• Write clean, maintainable code in TypeScript, JavaScript, and Python
• Implement DevOps best practices: CI/CD, automated testing, monitoring, infrastructure?as?code
• Participate in code reviews and uphold strong engineering standards
• Troubleshoot complex issues across AWS services, contact flows and application layers
• Stay current with emerging AWS and AI technologies to support continuous improvement

Key Requirements

• Proven experience as SeniorSoftwareEngineer
• Hands?on AWS engineering, especially:
• AmazonConnect
• ContactFlows/IVR
• AmazonLex
• Lambda(Node/Python)
• Strong coding ability in TypeScript, modern JavaScript frameworks and Python
• Experience integrating contactcentre technologies into enterprise systems
• Solid grounding in serverless, CI/CD, monitoring, and cloud?native engineering
• Excellent problem?solving skills and communication

Nice to have

• Experience with LLMs or AWS AI/ML services
• Knowledge of microservices and secure cloud engineering
• Experienced delivering within Agile teams

Contract Details

• 12?monthcontract
• Hybrid-3 days in London
• Upto£700/day

If you're a hands?on engineer with strong AmazonConnect/Lex experience and want to build real, high?impact products in a large?scale environment, we'd love to hear from you.

Apply now

?