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Senior Site Reliability Engineer

Posted 5 days 18 hours ago by Commify Group

Permanent

Full Time

Other

Nottinghamshire, Nottingham, United Kingdom, NG1 1

Job Description

At Commify, we're not just a company-we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

About The Role:

We're on the look out for a super talented Site Reliability Engineer to join our team, you will be an integral part of our SRE team. Your focus will be on ensuring that our products and platforms perform at their best, understanding how our software interacts with both physical and Cloud infrastructure to deliver exceptional messaging solutions.

Key Responsibilities

Maintaining high levels of system performance through monitoring and performance tuning
Implementing scalability and fault tolerance
Automating processes and improving operational efficiencies
Troubleshooting application and middleware challenges
Collaborating with engineering teams to support high-throughput production environments
Building and maintaining robust deployment pipelines

What You'll Bring

Proficiency with Microsoft Azure
Strong expertise in Terraform, App Services, and Kubernetes
Fluent in both written and spoken English
A genuine passion for reliability in systems
Experience in creating and modifying Terraform deployments
Prior experience in an operations role, ideally as a Site Reliability Engineer
Ability to work cross-functionally, take ownership of tasks, and prioritize effectively
Excellent communication and collaboration skills
Experience with monitoring solutions (e.g., Datadog, Azure Application Insights, Log Analytics)
Programming/scripting skills for automation (favoring PowerShell, but also comfortable with Bash, C#, Ruby, or Python)
Experience with web-based applications

Desirable for you to have

It's desirable for you to have:

Familiarity with Azure DevOps pipelines
Experience with Microsoft Server Operating Systems
Understanding of service level objectives and operational requirements for cloud-based solutions
Comprehensive knowledge of Microsoft Azure Cloud offerings (especially in PaaS)
Experience with tools such as Terraform, Ansible, VSTS, ARM, Puppet, Chef, Jenkins, ELK, and Grafana
Understanding of DNS, Load Balancer configuration, Active Directory, and network infrastructure in the cloud
Experience in agile environments and methodologies including TDD, Scrum, or Kanban
Knowledge of monitoring and alerting systems for microservice architectures
Applied knowledge of cloud security best practices

What We Offer

(Offering may vary by location, but we do guarantee competitive employee benefits)