Senior Service Quality & DevOps Lead (Banking, Hybrid)

A leading recruitment consultancy is seeking a Senior Service Quality Manager in Sheffield for a 12-month contract. The ideal candidate should have 8-12 years of experience in IT production support, particularly in banking applications, and demonstrate strong skills in incident management and collaboration with DevOps teams. The role includes monitoring incidents, leading teams, and ensuring regulatory compliance while fostering continuous process improvement. This position offers an attractive rate and requires a hybrid work schedule.