Senior Salesforce Consultant

Senior Salesforce Consultant

The Salesforce Functional Lead role involves leading client presentations, gathering requirements, and designing Salesforce solutions. Responsibilities include configuration, testing, training, and mentoring junior colleagues. Key skills required are 5+ years of Salesforce project delivery, experience in Sales and Service Cloud, excellent communication, and problem-solving.

Key Responsibilities:

• Presenting - prepare client presentations and lead requirement gathering sessions
• Business processes - Maintain iMMERSIVE 'way of working' within teams to execute projects in an efficient and timely manner
• Solution design - Work with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions
• Configuration - delivering complex configuration yourself and managing the delivery of solutions through less experienced members of your Project team
• Testing - Support unit testing, system testing, and acceptance testing activities
• Training - run workshops to train clients and Administrators
• Client relationship - engage with client stakeholders to analyse business processes and functional requirements
• Mentoring - help grow future talent by coaching junior colleagues
• Growth - Support pre-sales team with identifying future opportunities
• Travel - A willingness to travel as and when required

Technical Skills:

• Minimum: Salesforce Certified Admin 201, App Builder and one other
• 3+ years project delivery experience end to end, with strong organisation skills
• Degree educated or strong experience with Salesforce implementation environment
• Project management knowledge:
• Agile project methodology experience
• The ability to define user stories and scope projects
• Functionality knowledge:
• Understanding of Salesforce solution architecture principles and best practices
• Experience with 3rd party delivery partners and AppExchange vendors is a plus e.g. Conga, Apptus, etc.

Nice to have:

• Preferred: Sales Cloud, Service Cloud, CPQ, Experience Cloud but will accept others

Business Skills:

• Communication - excellent communication skill and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It's important that you are confident and clear in your messaging both written and verbal
• Teamwork/Collaboration - team orientated, with experience supporting less experienced members
• Presentation Skills - excellent ability to share product expertise and business knowledge to audiences of all levels
• Problem Solving - excellent ability to anticipate problems and identify solutions
• Adaptable - excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary

What we Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• Flexible work hours and remote work options.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications using the form below or email .

iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.