Senior SaaS Operations Leader (French-speaking, Remote)

EIS Group in Ireland seeks a remote SaaS Operations Director who owns contracted SaaS delivery, serves as the main escalation point, and coordinates across teams to meet client entitlements. Lead onboarding, incident and change management, and collaborate with Product, Engineering and SI partners to ensure SLA compliance and revenue via expanded services.

This role requires 7+ years in SaaS production support or delivery leadership, and fluent French, with a proven ability to guide