Senior Project Support Officer

Overview

Grade C - £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25). There is also an additional homeworking allowance of £600 per annum for those working from home. For part time roles this will be pro rata.

Contracted Hours: Full time 37 hours per week. Job-share will be considered. Talk to us about compressed hours.

Contract Type: Fixed Term/Secondment for 12 months.

Closing date: Thursday 29 January 2026 at 11.59pm.

Role and impact

Senior Project Support Officer is pivotal in supporting the delivery of programmes and projects aimed at optimising the way CQC regulates. This role supports the Performance and Delivery function and provides a foundation for development within the team.

Picture this

Imagine playing an important role in supporting the team to promote and deliver a wide range of changes that are diverse and complex. This role offers the opportunity to work autonomously, take responsibility for discrete tasks and provides a strong basis for development. In the last year a Senior Project Support Officer within Performance and Delivery, you might have:

• Implemented and maintained appropriate systems to enable effective planning and scheduling of the project.
• Prepared project performance reports, presenting statistics and researching new information.

Key responsibilities

You'll be key in helping us deliver our work. In this role, you'll:

• Deliver programmes and projects: Working across the organisation to drive priorities and standards aimed at optimising the way in which CQC regulates.
• Monitor compliance: Manage and monitor the compliance of projects with relevant organisational policies, ensuring documentation remains up to date.
• Manage key relationships: Manage professional relationships with a wide range of internal and external stakeholders, and act as lead point of contact for some external parties.

Skills, knowledge and experience

Show us the following in your application:

• Relevant experience: Demonstrate knowledge, experience and understanding of project and programme methodologies (e.g. PRINCE 2, MSP, AGILE).
• Understanding the role: Experience of working on programmes or projects with an understanding of role responsibilities in this context.
• Strong stakeholder engagement: Evidence the ability to build effective relationships with stakeholders at all levels.

Compliance

Note for internal candidates: This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying. To progress your application, you'll need to provide evidence of your right to work in the UK. Without valid right to work you won't be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps

If you apply, you'll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see the information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. The full details of the role can be read in the Job Description. If you'd like an informal chat about the role contact - Name, Title; Email at cqc.org.uk. For general enquiries, please email recruitment at cqc.org.uk.

The Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity and inclusion

We know job descriptions can feel intimidating. If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We promote a workplace where fairness, respect and inclusion are a priority. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any age, sex, gender identity or expression, sexual orientation, religion or belief, ethnicity, disability.

Values and vision

We are guided by our core values, which shape our work and our culture. Excellence - being a high-performing organisation. Caring - treating everyone with dignity and respect. Integrity - doing the right thing. Teamwork - learning from each other to be the best we can. We are a disability confident employer and a carer confident employer.

A Note on AI

AI tools can be useful for research and refining ideas, but your application should reflect your real skills and experience. Do not copy and paste AI-generated answers. The use of AI should not substitute your own examples.