Senior Practice Manager (Law Firm)

Hybrid Working

Working for an Innovative and Hugely respected global law Firm.

This role is designed provide operational and strategic support to the Business Group Director, ensuring that the business plan is delivered effectively and aligned with evolving priorities.

The role plays an important part in driving strategic planning, performance management, and fostering innovation within the Business Group and its Practice Areas.

The role is a generalist role, operating alongside and in addition to, the specialist functional expertise dedicated to supporting the Business Group (Talent, Finance, Business Development, Risk).

The role will work closely with Partners, lawyers, and business services teams to ensure the Business Groups alignment with firm wide objectives and will support data driven reporting to enable informed decision making and continuous improvement.

The role will have joint accountability to the Business Group Director and to the Chief Operating Officer

Key responsibilities:

• Develop, maintain, and adapt the Business Group Business Plan, ensuring it reflects evolving priorities and market conditions.
• Preparation of the periodic Business Group Executive Board and other firm level reporting, utilising data analytics and reporting tools to generate insights that inform strategic decision making.
• Cascade the Business Group Business Plan into individual Practice Area plans, ensuring alignment and consistency.
• Produce regular Practice Area performance reports to monitor progress and outcomes, identifying areas where AI tools and workflows can help create efficiencies.
• Lead, coordinate, and advance special initiatives, projects, or interventions that arise from Business Group or Practice Area objectives, particularly those outside standard business-as-usual processes.
• Facilitate knowledge sharing and highlight key activities and performance achievements across Business Services teams supporting the Business Group
• Proactively identify instances where actual performance deviates from expectations outside of standard functional reporting, facilitating corrective interventions to bring performance back on track
• Help drive the adoption of AI technologies to support document drafting, knowledge management and client service delivery.
• Collaborate with the firm's innovation and IT teams to identify, evaluate and deploy legal technology solutions relevant to the Practice Area.

Knowledge, skills & experience

• Strong commercial awareness and understanding of the legal or professional services sector.
• Experience within practice management or from another business services function, Talent, Finance, Business Development, Risk), looking to transition into Practice management.
• An innovative mindset with an understanding of AI applications and legal technology trends.
• Excellent communication and collaboration skills to influence and engage senior leadership and cross-functional teams.
• Experience in managing complex projects and initiatives