Senior PA

Owen Reed is looking for a Senior Practice Assistant for a top law firm in London.

This is an excellent opportunity for an experienced Senior Practice Assistant to join a highly regarded Employment team on a part-time job-share basis. The successful candidate will work 2.5-3 days per week (Wednesday to Friday), providing high-level, proactive support to fee earners and the wider team.

The role suits someone who is exceptionally organised, detail-oriented and confident managing a broad and varied workload in a fast-paced legal environment.

• Part-time: 2.5-3 days per week
• Wednesday to Friday, 9.30am - 5.30pm

As a Senior Practice Assistant, you will provide comprehensive practice and PA support to allocated fee earners, while remaining flexible to assist across the wider Employment team. You will act as a trusted support professional, anticipating needs, managing priorities and contributing positively to team performance.

• Proactive diary management with forward planning based on fee earner workloads
• Monitoring key dates, deadlines and matter-related activities
• Arranging meetings (including online and hybrid), travel and itineraries
• Maintaining up-to-date knowledge of fee earners' matters
• Processing applications, forms, searches and internal procedures with minimal supervision
• Conducting basic research and preparing materials for client meetings
• Continuously improving PA support processes and systems

• Acting as a first point of contact for fee earners
• Delivering a consistently high level of client service
• Supporting business development meetings and events (including online technical support)
• Assisting with BD materials in collaboration with the BD team
• Using Rio to record BD activity, set reminders and support follow-ups
• Developing an understanding of client needs and departmental work to support new enquiries

• Producing high-quality documents at speed, in line with house style
• Creating documents using firm templates and contact data from Rio
• Proofreading all documents for accuracy, grammar and clarity
• Drafting correspondence on behalf of fee earners where appropriate
• Supporting ebundle preparation
• Acting as a role model in document production standards and mentoring others
• Working with IT to test and improve templates and precedents

• Super-user level proficiency in:
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Aderant, Rio, Intapp and Diktamen
• Troubleshooting IT issues and liaising with IT when required
• Supporting system development and testing initiatives

• Maintaining accurate and well-organised electronic files
• Ensuring compliance with e-filing and department protocols
• Managing file closures, archiving and off-site storage records
• Supporting AML, conflict checks and client onboarding processes
• Drafting client care letters and preparing bills and narratives
• Managing billing cycles, WIP, time recording and unpaid bill follow-up
• Monitoring finance-related KPIs

Essential

• Previous secretarial / practice assistant experience within a law firm
• GCSEs (or equivalent) in English and Mathematics
• Strong organisational and prioritisation skills
• Excellent communication and attention to detail
• Confident working under pressure and managing competing demands
• Proactive, flexible and reliable team player

Desirable

• Experience supporting an Employment team