Senior Operations Manager

SENIOR SITE OPERATIONS MANAGER
Dublin
Role Summary
This role oversees multiple aspects of site operations to ensure strong performance, cost efficiency and an excellent customer and employee experience. It leads day-to-day operations, drives continuous improvement, and keeps the business well-coordinated, productive and aligned with company standards.
The ideal candidate is an experienced operational leader with strong organisational insight - someone who can plan and manage diverse activities in a fast-changing environment while coaching teams to a best-in-class standard, lead through change, and ensure teams and processes support long-term business and customer success.
Reports to: Site Operations Director

What We're Looking For

• 5+ years in a senior leadership role within a high-volume manufacturing environment, ideally electronics / high-tech manufacturing services.
• Knowledge across business functions - supply chain, engineering, quality, HR, EHS, security, IT.
• Strong track record working directly with business customers and building the customer relationship.
• Experience leading cross-functional teams within a matrix organisation and contract manufacturing.
• Commercially aware, with the ability to manage operational costs for a significant OEM account.
• Demonstrated success defining and delivering operational performance and process improvement initiatives.
• Strong written and verbal communicator, able to influence stakeholders at all levels.

Key Responsibilities

• Lead on safety, building a culture where safety is a core value and driving towards an injury-free workplace.
• Set clear direction and ambitious goals, and inspire teams to a high level of performance.
• Build an engaged, inclusive culture focused on operational excellence and continuous improvement.
• Keep daily operations well-coordinated, productive and aligned to strategic goals and targets.
• Track KPIs and operational metrics to identify gaps, guide decisions and drive improvement.
• Coordinate across functions to deliver efficient site performance and a strong customer experience.
• Align operational plans and resourcing with long-term organisational strategy.
• Anticipate trends and challenges to strengthen operational resilience and competitive advantage.
• Balance short-term delivery with long-term value when prioritising initiatives.
• Manage and control operational costs proactively, without compromising quality or performance.
• Apply Agile, iterative methods to refine processes based on data, feedback and performance insight.
• Ensure all site activity complies with relevant regulations, safety standards and company policy.
• Work closely with international sister sites to drive global consistency and efficiency.
• Partner closely with HR to lead with integrity and maintain a trusting, productive environment.

Person Specification

• Highly motivated, with significant experience in senior operational leadership in a complex or fast-paced organisation.
• Strong communication and influencing skills; able to lead cross-functional teams.
• Confident decision-maker, comfortable challenging others on decisions that affect the manufacturing area.
• Strong planning, organisational skills and attention to detail.
• Fluent English and eligible to work in Ireland.
• Agile and resilient, with a growth mindset and a proven ability to meet deadlines.
• A can-do work ethic with excellent problem-solving skills.