Senior Onboarding Lead - Mid-Market SaaS (London Hybrid)

A restaurant management solution provider is looking for a Senior Onboarding Manager in London to lead onboarding for mid-market clients. This role involves ensuring successful product adoption, managing customer journeys, and developing scalable processes to enhance customer experiences. Candidates should have 5-8 years of SaaS onboarding experience, preferably in the hospitality sector, strong project management skills, and a drive to build effective solutions. This hybrid position allows work from the Holborn office 2-3 days a week.