Senior Office Manager

Senior Office Manager

Department: Enabling : Operations & Offices

Employment Type: Permanent - Full Time

Location: UK - London

Description About Anthesis
Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world.

At Anthesis Group, we are truly committed to putting people and our planet at the heart of all we do.
Summary of Role & Key Responsibilities Summary of Role
The Senior Office/Facilities Manager is responsible for overseeing the strategic and operational management of all facilities services across multiple sites, ensuring safe, compliant, efficient, and cost-effective environments for employees and visitors. This role involves leadership of the facilities team, budget management, procurement, and stakeholder engagement to deliver best-in-class service aligned with business objectives.

Key Responsibilities

• Lead and manage all hard and soft facilities services including maintenance, cleaning, security, catering, waste, and reception services.
• Ensure compliance with all statutory and regulatory requirements including Health & Safety, fire safety, building regulations, and environmental standards.
• Develop and manage the annual facilities budget, ensuring effective cost control and value for money through supplier negotiation and contract management.
• Manage FM contracts and service level agreements (SLAs), ensuring performance monitoring and continuous improvement of suppliers and contractors.
• Plan and execute preventative and reactive maintenance programmes, ensuring minimal disruption to operations.
• Oversee facilities-related projects such as office refurbishments, relocations, or capital works, ensuring delivery on time and within budget.
• Drive sustainability initiatives, including energy management, waste reduction, and carbon footprint tracking.
• Pro-actively promote health & safety to deliver a safe working environment for all employees. This will include implementing and maintaining policies, conducting risk assessments, managing training, implementing safety procedures and addressing weaknesses in performance.
• Act as a primary contact for emergency response and business continuity planning related to buildings and infrastructure.
• Line manage and support the development of the facilities team, promoting a culture of high performance and continuous improvement.
• Collaborate with internal stakeholders (HR, IT, Legal, Operations, Corporate Responsibility) to support business needs and space planning requirements.
• Ensure robust systems are in place for asset management, statutory compliance tracking, and facilities reporting.

Key Requirements, Skills Knowledge & Expertise Key Requirements
Essential:

• Proven experience in a senior facilities management role across multi-site operations.
• Strong knowledge of UK Health & Safety legislation and building compliance requirements.
• Budget management experience with a focus on cost efficiency.
• Experience in contractor and vendor management, including tendering and contract negotiations.
• Excellent leadership and team management skills.
• Strong interpersonal and communication skills, with the ability to influence senior stakeholders.
• Project management experience in delivering FM-related capital projects.

Desirable:

• Relevant professional qualification (e.g., IWFM Level 5 or 6, NEBOSH, IOSH).
• Experience working in a regulated industry or corporate environment.
• Knowledge of sustainability frameworks (e.g., ISO 14001, BREEAM, Net Zero practices).
• Working knowledge of global Health & Safety legislation (ideally in US, Canada, Europe and Philippines)

Benefits Your Benefits

• Work within a highly motivated team in an innovative and rapidly growing global company
• Opportunity to have a direct impact and be a key part of the growth and development of the business and the team
• Opportunity to work with, collaborate with and learn from sustainability SME's who are passionate about the work they do and the impact Anthesis can have
• Competitive salary in line with, experience and skills
• Competitive benefits including flexible working, 25 days holiday and two volunteering days off and the day off for your Birthday!
• An opportunity to participate in the Anthesis Employee Participation Plan (EPP), an industry-pioneering employee incentive plan that allows all employees to be rewarded for the growth in the equity value of Anthesis.
• Cooperative, supportive and open working atmosphere.