Senior Network Engineer

Senior Network Engineer

£50,000 - £55,000 + benefits

Full Time/Permanent

Hybrid/Birmingham (1 day a week in the office + occasional UK travel)

The Company:

My client is a large and industry leading hospitality and entertainment business who operate on a global scale. Their UK headquarters are in Birmingham and they have other offices and sites throughout the UK.

The Role:

We are looking for a driven and experienced Senior Network Engineer to join a close knit and highly skilled internal IT infrastructure team. You will be responsible for the network infrastructure (that underpins all business systems) for a large business you will have technical understanding for supporting a logical and physical network.

Key Duties:

• LAN, WAN & WLAN 2nd & 3rd line support, managing and providing reports, deployment of infrastructure (on prem and in public cloud).
• Ownership of process, documentation, and technical problems/issues (even when they are passed onto 3rd party suppliers for a final resolution).
• Working within Service Level Agreement (SLA) guidelines and responsible for making recommendations to change SLAs (if appropriate).
• Responsible for liaison with other members of the IT team to ensure that they are kept up to-date on relevant issues.
• Manage calls and logging through the current Helpdesk/Knowledgebase System ensuring that all SLA, Training requirement, Hardware Analysis statistics are accurate.
• Effectively managing the Quality of Service of the network.
• Working on call 24 hours per day on a shared basis with other IT Engineers/Managers.

Experience required:

• Proven experience working as a Network Engineer or similar in a large, fast paced and complex business environment.
• LAN, WAN and WLAN networking technologies
• Cisco Switching
• SDWAN technologies
• Enterprise Wireless technologies and components
• VIP/SIP telephony systems (build, commission & support)
• Managing networks in cloud
• ITIL Methodology (of working to manage IT systems and services)
• Must have excellent stakeholder management, customer service and communication skills

Contact:

Please apply via the link or contact (see below) for more information.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.