SENIOR MOTOR INSURANCE CLAIMS ENGINEERING SPECIALIST

Hybrid working - reporting to Manchester. Clark James Insurance Recruitment are working with a prestigious, leading and established Motor Insurer currently recruiting for an experienced Motor Claims Engineering specialist.

In this role you will support the strong oversight of the companies Third-Party Administrator and related suppliers to ensure that engineering services provided to customers are completed to the levels of quality, cost, and compliance standards they would expect. In addition, you will act as a key subject matter expert on technical engineering topics.

What you'll do

• Designing, implementing, and overseeing a framework of advanced engineering oversight: Establish a framework for providing portfolio-wide oversight of our Third-Party Administrator's engineering activities. Analyse claims-level data on an in-depth basis to identify areas for improvement related specifically to engineering activities. This could include assessment of their Repair network agreements, parts delivery strategies, and other engineering cost strategies.

• Providing ongoing technical scrutiny over our TPA's engineering activities: Continually assess the engineering performance of our TPA and its engineering partners and suppliers across a range of Quality, Cost, and Compliance KPIs. Conduct regular case audits and provide secondary oversight checks across Repair works completed on behalf of our customers.

• Acting as a technical point of escalation related to engineering topics: Act as a final point of escalation/referral for complex and/or high-value claims as relates to engineering-specific topics.

• Acting as an Engineering subject-matter expert to the Platform team: Work alongside Product / Engineering to provide advice and expertise on Engineering-specific areas

What we're looking for

• Proven experience in a senior technical and/or claims auditing function within motor insurance claims, specifically dealing with engineering oversight

• Experience in providing advanced oversight of Repair Networks

• Experience dealing with high-value / complex Repairs / Total Loss settlements

• Must have experience of using Audatex and Glassmatix estimating systems

They are a dynamic and innovative company that offer excellent benefits and working environment.

This is a great opportunity for candidates looking for a new challenge in a company that offers security and long-term career prospects.

Generous salary and the opportunity to earn bonuses.