Senior MES Engineer Syncade

About the role

Senior MES Recipe Author will be responsible for implementing System\MES recipe changes and managing the day to day issues that arise in the support of Electronic Batch Records Weigh and Dispense and Equipment Management modules on our Emerson Syncade MES solution. The position will work within a collaborative MES team at a large multi national biotech manufacturing facility in Cork.

Responsibilities

• Maintain the incident queue in Service Now and manage and resolve issues as they arise in a timely manner.
• Initiate and implement change control activities in accordance with quality standards and practices.
• Investigate and troubleshoot problems, determine solutions or recommendations for changes and/or improvements.
• Produce high quality, well documented configuration that is easily maintainable.
• Prioritise support activities in line with project schedules.
• Perform testing of new MES recipes and changes.
• Generate computer system validation documentation in accordance with site procedures and GMP guidelines.
• Follow all relevant environmental health and safety procedures and assist in incident investigations as required.
• Recognise the importance of the quality control function in pharmaceutical production; display a high level of integrity.
• Relate well to other people within and outside of the MES team.
• Provide out of hours support in the future as the role evolves.

Qualifications

• Minimum 3 5 years experience supporting IT applications (e.g., troubleshooting, managing incidents and change controls, design documentation, test case development, system and integration testing).
• Experience implementing changes for IT applications in a GMP environment would be an advantage.
• MES recipe authoring experience and knowledge.
• Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code.
• MS SQL Server experience would be an advantage.
• Past proven experience engaging business users to ensure that appropriate business needs are clearly communicated and delivered at or above expectations.
• Strong oral and written communication skills; proven ability to communicate and build relationships cross functionally.
• Highly motivated individual who is delivery focused and has experience working successfully across multiple business and functional teams.

Benefits

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility.

• You can pursue innovative career tracks and opportunities here.
• You can enhance your professional development through education and dedicated training.
• We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, based on the client's site three days per week.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.