Senior Member Engagement Lead (12-Month Contract)

A leading membership-based association in Greater London is seeking a strategic Head of Member Engagement for a one-year contract. This senior role focuses on maximizing member retention and satisfaction, leading a team to execute the engagement strategy across various touchpoints. The ideal candidate will have over 5 years of experience in customer success or membership engagement, along with a strong ability to communicate and engage with senior stakeholders. Competitive salary along with a hybrid work model and excellent benefits package offered.