Senior Manager, Product Engagement

Site Name: USA - Pennsylvania - Upper Providence, London The Stanley Building
Posted Date: Aug 6 2025

The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward:

• Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics"
• Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent
• Aggressively engineering our data at scale to unlock the value of our combined data assets
• Implementing scientific technology products that leverage the data and capabilities provisioned by Onyx

Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications.

We are seeking an experienced Senior Engagement Manager who will be accountable for designing engagement plans for Onyx products, working with Onyx Product Design team to develop and deliver c lear, consistent engagement materials in alignment with those plans. This role will be pivotal in ensuring a cohesive enterprise level connection of Research and Tech strategy to messaging with customers and those charged with delivering products to advance business goals.

This is a senior level individual contributor role that involves hand-on execution, operating as part of a high-performing team in support of various product launch activities. We are seeking a highly skilled and experienced expert that is the standard bearer for proper ways of working and communication, driving the development of product owners towards high quality and effective engagement with their stakeholders. They will need to thrive in a culture of collaboration, curiosity, consistency, agility, quality, peer review, and continuousimprovement with responsibility to consistently work towards maximizing the impact of our products.

Key Responsibilities:

Engagement plans: work across a matrix with stakeholders (Senior leaders, product managers and customers) to develop approaches for specific defined deliverables that maximise impact, adoption and value aligned to GSK objectives.

Engagement material development and execution: Drive clear and consistent messages utilising the best tactics and channels available for delivery (e.g video, podcast, email, social media, blogs); ensuring communication is fit for what best serves the audiences

Product Launch and Adoption: Create "playbook" for key product go live messaging ensuring product owners deliver effective communication, training, and support materials to drive successful product adoption and customer satisfaction.

Alignment to Tech Comms, GSK brand and Communication and Government Affairs (CGA) standards: Ensure that Onyx engagement aligns as needed to core standards and GSK guidance

Manage engagement budget and vendors: Provide oversight of any external creative agencies to ensure Onyx communication deliverables are managed to time and budget

Manage specific Onyx engagement channels: Oversee development and maintenance of specific communication channels such as WorkVivo, GSKOnyx.Tech

Co-ordinate any Onyx messaging required for external messaging: Work with CGA or other GSK partners ensure any messaging required for external publication meets requirements, aligns with wider communication strategy and is appropriately approved; specific focus on managing engagement relationships with key Onyx Strategic partners e.g. Google

Why you? Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree in communication related field or in Computer Science discipline together with significant engagement experience within IT or Pharma company with 5+ Years of Industry experience.
• Strong and dynamic communicator with excellent verbal and written communications skills
• Experience of executive and employee communications delivery
• Extensive experience developing, implementing and measuring engagement strategies and tactics that support business objectives
• Digital content and media expertise
• Experience in managing time effectively without supervision and to organize, prioritize and deliver tasks and projects with a sense of urgency and close follow-up of any open issues

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Experience developing and driving complex communication plans for data products and AI products
• Organizing complex face to face interfaces such as global events
• Strong understanding of how to "market" changes for technology and scientific populations through significant experience working within Technology or R&D disciplines

Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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